שאלות תשובות

שאלות ותשובות

שאלות תשובות

שאלות נפוצות

מה המדיניות שלכם לגבי החזרות והחלפות?

אנחנו מציעים החזרות והחלפות על נעליים שנרכשו אצלנו, בתנאי שהן לא נעשה בהם שימוש. ההחזרה או ההחלפה חייבת להתבצע בתוך 14 ימים ממועד הרכישה. חשוב שהנעליים יהיו במצב חדש ושהן יהיו באריזתן המקורית.

האם ניתן לקבל הנחות על הנעליים?

כן, אנחנו מציעים הנחות והטבות תקופתיות במסגרת מבצעי חגים, עונות ועוד. כדאי לעקוב אחרי העדכונים שלנו באתר ובדף הפייסבוק שלנו כדי לא לפספס את המבצעים המיוחדים.

איך אני יודע איזה מידה אני צריך לקנות?

אם אינך בטוח במידת הנעליים שלך, מומלץ למדוד את רגלך באמצעות סרגל ולוודא שהמידה תואמת למידות שמופיעות בטבלה שלנו. בנוסף, אפשר לפנות אלינו לשאלות נוספות ואנחנו נשמח לעזור.

האם אפשר לקנות נעליים באינטרנט ולקבל אותן במשלוח?

בוודאי! ניתן להזמין נעליים דרך האתר שלנו, ואנחנו נשלח אותן אליך באמצעות שליח עד הבית. זמן האספקה משתנה בהתאם לאזור, בדרך כלל בין 7-14 ימי עסקים.

האם יש לכם חנות פיזית שבה אפשר למדוד את הנעליים?

החנות שלנו היא חנות אינטרנטית בלבד, ולכן לא ניתן למדוד את הנעליים לפני ההזמנה. במידה והזמנתם נעליים והמידה לא מתאימה, צרו אתנו קשר ואנחנו נדריך אתכם מקצועיות איך ניתן להחזיר את הנעליים ולקבל החזר כספי מלא או מידה אחרת לפי בחירתכם.

האם אני יכול לשלם בכרטיס אשראי/ביט/פייפל?

כן, אנחנו מקבלים מגוון אמצעי תשלום כולל כרטיסי אשראי, ביט, פייפל ועוד. כל האפשרויות מופיעות בזמן תהליך הרכישה.

האם יש לכם שירות לקוחות זמין?

כן, שירות הלקוחות שלנו זמין לכל שאלה או בעיה. ניתן לפנות אלינו דרך הדוא"ל או הטלפון, ונשמח לעזור בכל עת.

Can I change my order and add other products or remove them?

Unfortunately we are unable to combine two orders in one shipment, as order details are processed automatically. As soon as the packages are shipped from our warehouse, you will receive a confirmation email for each order, with two separate Tracking Numbers and invoices.

Where can I get some?

I cannot log in to My Account. What should I do?Can I choose a delivery date/time?What should I do if my order hasn’t been delivered yet?Why is the amount I paid different from the amount of my order?I lost my return label. How can I get a new one?LA-USA STORE

There were many designers catering to the needs of the woman.

Our country is unique in terms of its culture, which made it even more important to understand what she was looking for, her psyche, her body and her comfort levels.

Loved By CustomersDarrel AustinDarrel Austintrend in 2022Explore CollectionWhat New?19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrivalLet’s stay in our touch

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EmailTwitterFacebookPinterestInstagramYouTubeProductNew ArrivalAccessoriesShirts & TopsAll ShoesInformationAbout StoreContact UsFAQsBlogServicesPrivacy PolicyRefund PolicyShipping & ReturnTerm & Condition© 2022,demo lausa themevoltyPowered by ShopifyUSDPayment methods

Where can I get some?

Unfortunately we are unable to combine two orders in one shipment, as order details are processed automatically. As soon as the packages are shipped from our warehouse, you will receive a confirmation email for each order, with two separate Tracking Numbers and invoices.

I cannot log in to My Account. What should I do?

Can I choose a delivery date/time?What should I do if my order hasn’t been delivered yet?Why is the amount I paid different from the amount of my order?I lost my return label. How can I get a new one?LA-USA STORE

There were many designers catering to the needs of the woman.

Our country is unique in terms of its culture, which made it even more important to understand what she was looking for, her psyche, her body and her comfort levels.

Loved By CustomersDarrel AustinDarrel Austintrend in 2022Explore CollectionWhat New?19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrivalLet’s stay in our touch

Subscribe to newsletter. to get week promo

EmailTwitterFacebookPinterestInstagramYouTubeProductNew ArrivalAccessoriesShirts & TopsAll ShoesInformationAbout StoreContact UsFAQsBlogServicesPrivacy PolicyRefund PolicyShipping & ReturnTerm & Condition© 2022,demo lausa themevoltyPowered by ShopifyUSDPayment methods

I cannot log in to My Account. What should I do?

Unfortunately we are unable to combine two orders in one shipment, as order details are processed automatically. As soon as the packages are shipped from our warehouse, you will receive a confirmation email for each order, with two separate Tracking Numbers and invoices.

What should I do if my order hasn’t been delivered yet?

Why is the amount I paid different from the amount of my order?

I lost my return label. How can I get a new one?

LA-USA STORE

There were many designers catering to the needs of the woman.

Our country is unique in terms of its culture, which made it even more important to understand what she was looking for, her psyche, her body and her comfort levels.

Loved By CustomersDarrel AustinDarrel Austintrend in 2022Explore CollectionWhat New?19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrivalLet’s stay in our touch

Subscribe to newsletter. to get week promo

EmailTwitterFacebookPinterestInstagramYouTubeProductNew ArrivalAccessoriesShirts & TopsAll ShoesInformationAbout StoreContact UsFAQsBlogServicesPrivacy PolicyRefund PolicyShipping & ReturnTerm & Condition© 2022,demo lausa themevoltyPowered by ShopifyUSDPayment methods

What should I do if my order hasn’t been delivered yet?

Unfortunately we are unable to combine two orders in one shipment, as order details are processed automatically. As soon as the packages are shipped from our warehouse, you will receive a confirmation email for each order, with two separate Tracking Numbers and invoices.

What should I do if my order hasn’t been delivered yet?

Why is the amount I paid different from the amount of my order?

I lost my return label. How can I get a new one?

LA-USA STORE

There were many designers catering to the needs of the woman.

Our country is unique in terms of its culture, which made it even more important to understand what she was looking for, her psyche, her body and her comfort levels.

Loved By CustomersDarrel AustinDarrel Austintrend in 2022Explore CollectionWhat New?19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrivalLet’s stay in our touch

Subscribe to newsletter. to get week promo

EmailTwitterFacebookPinterestInstagramYouTubeProductNew ArrivalAccessoriesShirts & TopsAll ShoesInformationAbout StoreContact UsFAQsBlogServicesPrivacy PolicyRefund PolicyShipping & ReturnTerm & Condition© 2022,demo lausa themevoltyPowered by ShopifyUSDPayment methods